We're Committed to Transparency & Security
Our Terms of Service serve as a clear roadmap, outlining the rights and responsibilities of both you, our valued customer, and us, the provider. Understanding these terms empowers you to shop with confidence and ensures a mutually beneficial relationship.
Your Satisfaction is our #1 Priority.
Conditions of Use
We will provide services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.
Privacy Policy
Before you continue using our website we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.
Copyright
Content published on this website (digital downloads, images, texts, graphics, logos) are the property of The V Group/V Group Concepts and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of The V Group/V Group Concepts, with copyright authorship for this compilation by The V Group/V Group Concepts.
Communications
All communication with us is electronic. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive periodic emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.
Applicable Law
By visiting this website, you agree that the laws of Orlando, Florida, without regard to principles of conflict laws, will govern these terms of service, or any dispute of any sort that might come between The V Group/V Group Concepts and you, or its business partners and associates.
Disputes
Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court in Orlando, Florida and you consent to exclusive jurisdiction and venue of such courts.
Comments, Reviews, and Emails
Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.
We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant The V Group/V Group Concepts non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.
License and Site Access
We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it.
User Account
If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.
We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.
Cancellations, Refunds, & Exchanges
Order Cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds, Returns, & Exchanges
We are committed to providing high-quality products. If you are not satisfied with your purchase, we offer a hassle-free return policy. Please note that certain restrictions apply.
Eligible Returns
- Defective or Damaged Products: If you receive a product that is defective or damaged upon arrival, please contact our customer support within 30 days of receipt. We will provide instructions for returning the item and arrange a replacement or refund.
- Incorrect Items: If you receive an incorrect item, please notify our customer support within 30 days of receipt. We will arrange for the correct item to be sent to you and provide instructions for returning the incorrect item.
Non-Eligible Returns
- Customized Items: Due to the personalized nature of customized products, they are generally not eligible for returns. However, if there is a manufacturing error, we will gladly replace the item.
- Used or Worn Items: Items that have been used or worn cannot be returned.
- Items Outside the Return Window: Returns must be initiated within 30 days of receipt.
Additional Notes
If you need to return or exchange an item for an eligible reason listed above please contact support@sportyomusic.com.
- It may take up to 7 business days for refunds to process.
- We will provide a shipping label for any eligible returns or exchanges.